Welcome to Chestnut Residence at the University of Toronto! This will be your home-away-from-home for the next 8 months and this guide has all the necessary information that will help you navigate your move-in and first day at Chestnut. Move-in at Chestnut is split into two days; Day 1, Sunday, September 3rd is when Double room residents move in; 700-800 students will be arriving on this day! Day 2 is Monday, September 4th, with our Single room residents arriving.

To view a printable version of the move-in guide, click  here


Move-in Tips

Know your move-in date and time What to Bring Arrive at Chestnut Residence Parking Step by Step Move-in Know who to ask for help Stay nourished and hydrated Parent Information Sessions Say goodbye to your family/helpers Chestnut Orientation Explore U of T's St.George Campus Explore Downtown Toronto Preparing your Computer

Residents moving into a Double room will move in on Sunday, September 3rd

Click on table above to enlarge.

Click on table above to enlarge.

*Please stick to this schedule to ensure a smooth move-in process, however we understand those travelling great distances (international students for example) may not be able to keep to this.

Residents moving into a Single room will move in on Monday, September 4th

Click on table above to enlarge.

Click on table above to enlarge.

If you have concerns about your move-in date, please email the Residence Life Office chestnut.residence@utoronto.ca

Please note: 

  • Students may apply for early arrival to residence by filling in the following forms and sending them to frontdesk.chestnut@utoronto.ca.

    Please note, this is only for those who are experiencing circumstances that are unavoidable and are requesting special consideration to arrive early. Accommodations will be considered on a case by case basis.(Minimum one week stay)

  • If the you do not take possession of and occupy the Room by midnight, Sunday, September 10, 2017, the Room reservation and this licence are automatically forfeited and cancelled, and the University may license the Room to another resident forthwith, without notice to the Resident.
  • Meal plans will not be available on September 3rd, as the floor Dons will be organizing a dinner for the floor meeting. Meal plans will begin at 8am on Monday, September 4th for breakfast.
  • Overnight guests will not be allowed from Sunday, September 3rd to Sunday, September 10th 2017.

Please note: There will be a  free 2-day BUS SHUTTLE EVENT from Chestnut Residence to Bed Bath & Beyond at College Park is on Sept 3 & 4, 9AM to 4PM!

Chestnut Residence provides students with the following:
Don’t forget to bring:
You might also want to bring:
What NOT to bring:
By car

By Train or bus

By Air

Chestnut Residence has an underground parking garage – parking will be free for those moving in on September 3rd and September 4th until 4:30pm with a parking pass that will be given when you pull in. A limited number of spaces are available.

  1. Arrive at Chestnut at your designated move-in time
  2. If driving, a member of our move-in team will be waiting on Chestnut St. to guide you and give you a parking pass.
  3. If you are driving, a member of our move-in team will be waiting on Chestnut Street to guide you and give you a parking pass. Parking will be free until 4:30pm on September 3rd and 4th. Pull in under the awning, unload the car, and proceed to move  to the underground parking.
  4. Inside the Chestnut lobby, there will be two lines – one for students to register, the other for belongings.
    • Line 1: Students with ID should proceed to the front desk, and get their room key.
    • Line 2: Families and helpers should proceed to this line with the student’s belongings, awaiting a trip up the elevator.
  5. Proceed to the Res Life Hub (in the Dining Hall) where you will be asked to drop off $20 (cash) for your Floor Fees. These funds go towards activities the Floor Council and Don will organize throughout the year. In this space, you will also have the chance to sign up for Chestnut-specific orientation activities and find other useful resources. You can talk to our Chestnut Residence Council about Chestnut orientation, and several vendors about residence supplies and storage.
  6. Go the The Hearth (in the Dining Hall) where you will have your photo taken for your student ID card (TCard). *Please note this is only available from 8-11:00am.
  7. If you would like the option of a wired internet connection, proceed to the IT Desk (next to the Front Desk reception), to register for modem & cables for in-room internet.
  8. (Optional) Go to the Urban Lounge for refreshments and to relax.
  9. Re-join family/helpers and luggage and move up to your new floor and room. Make sure to do the following:
    • Meet your Residence Don (your senior student guide for the year)
    • Meet your new roommate!
    • Read your Chestnut Student Handbook & Community Standards
    • Set up your voice mail on your in-room phone
    • Say goodbye to family and hello to new friends!
  10. Don’t Forget! there is a mandatory floor meeting and dinner, that will take place on your floor (by the elevator) at 5pm. Ask your Don about this if you have any questions.
  • Our move-in crew consists of  building staff, Dons, Residence Council members, and other student volunteers. If you have any questions or need assistance, just ask! The move-in crew will be wearing shirts that identify them.
  • The move-in crew will be on hand to assist in the unloading process but cannot move your belongings for you.
    • Meal plans will not be available on September 3rd, as the floor Dons will be organizing a dinner for the floor meeting. Meal plans will begin at 8am on Monday, September 4th for breakfast.
    • You may want to bring a water bottle with you to move-in, to help you remain hydrated. The tap water in your room is safe to drink.

Sunday, September 3rd

There will be two optional information sessions for parents/guardians during the day in the Chestnut Ballroom on the 2nd Floor at 11am and 3pm. Information about student life at Chestnut Residence, the Residence Community Standards, supports systems in place for residents, and how we keep residents safe will be presented.

  • Guest passes are not required during the day on September 3rd and 4th.
  • Overnight guests will not be allowed from Sunday, September 3rd to Sunday, September 10th 2017.

The Chestnut Residence Council (CRC), the elected student government in the residence, and the Residence Life Office (RLO) organize orientation activities for students that complement the College and Faculty activities, so you can participate in both. Some activities are free, while others may require an additional cost.

The schedule can be found here

Click on map above to enlarge.

We would encourage all students to either walk, bike, or take public transit (TTC) when travelling to and from campus, or around the city of Toronto.

Chestnut Residence is a 15-20 minute walk from campus, however, commute times will vary depending on weather and where a student’s classes are located

Many students invest in a bicycle for faster travel. We do not recommend expensive bikes as bike theft on campus and in Toronto is quite common. If you do bring a bike with you to Chestnut:

  • You can store your bike in 1 of 2 rooms located on the concourse level
  • Register your bike at the Front Desk and they will program your key card to allow access
  • Remember to keep your bike locked up, even in the bike room

Click on map above to enlarge.

  • Chestnut Residence is steps away from:
    • City Hall the Nathan Phillips Square (with the famous TORONTO sign)
    • Dundas Square (reminiscent of New York’s Times Square with myriad billboards- the lights and colours showcase the excitement of our downtown core)
    • Eaton Centre ( Toronto’s premier shopping centre, with more than 230 retailers, restaurants and services)
    • University Avenue (home to four of the University Health Network hospitals, including Princess Margaret and Toronto Western)

    St. Patrick Subway Station (located on the Yonge-University subway line)

Home & Hardware


Office Supplies



Shopping Centres

Preparing Your Computer

What to do before you come to campus (recommended):

For Computers

  • Apply all updates for your operating system and all other installed programs (Windows, Mac, Linux, or other)
  • Make sure your antivirus is current. U of T students can download a free version of antivirus via the following link: http://antivirus.utoronto.ca

Mobile Devices

  • Make sure the operating system and other installed apps for all your other mobile devices (smart phones, tablets, or other) are current. Refer to your device user guide for instructions on how to update and keep your mobile device current.

Additional Information

  • There is Wi-Fi inside the rooms and common areas throughout the building
  • If you also want a hard wire connection, you can pick up a DSL modem and Ethernet cable at Front Desk to connect to the internet.
  • Some rooms are equipped with a “ready to go connection box” (white box behind dresser) where you only need an Ethernet cord
  • Some new laptops are no longer manufactured with Ethernet connections. To connect to internet in one’s room, you will need to buy an adaptor and install drivers on your computer. ResNet is happy to advise students where they can purchase needed adaptors.

*Please be vigilant of content being downloaded/ viewed. Torrents, pirated material, and/or illegally sourced content downloaded over the University of Toronto network can lead to internet connection suspensions initiated by the copyright holder. Please refer to the Network Usage Agreement available in the link below.


If you have any questions, or difficulty connecting to ResNet when you arrive, please contact the IT Service Helpline at: 416-585-3182.

For the ResNet web page and other online resources please visit: http://www.chestnut.utoronto.ca/home/student-residence/services-amenities/ , then select “ResNet Internet Information”.

Have more Questions about your move? Please review our Frequently Asked Questions